Website owner information
MULTIAVENTURA SANTA POLA, SL with address at CALLE MARINA MIRAMA PUERTO DEPORT 2, SANTA POLA (ALICANTE), 03130 and communications mail INFO@DIVEACADEMY-SANTAPOLA.COM.
Registration in the Mercantile Registry with Nº: B-42703918
Data Protection Officer
The owner is responsible for the personal data collected through the navigation and use of this website in accordance with the requirements established by the REGULATION (EU) 2016/679 on the protection of data of natural persons as well as in accordance with Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI-CE).
By using this website we understand that you have read and understood the information provided in relation to the processing of your personal data.
Our main objective is to process personal data in a lawful, fair and transparent manner.
Data Protection Policy
The controller applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of the continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in any case:
* respect for the freedoms and fundamental rights of natural persons
* that the data are processed in a lawful, fair and transparent manner
* that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they were collected, and
that are collected
* that the purposes for which they are collected are explicit and legitimate and that they are not processed in any other manner
incompatible with these purposes
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, their rights and all the necessary legal information established by current legislation.
Data collected, purpose and lawfulness
The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:
*send you information about our products / services
*answer queries.
*process orders, as well as to prepare the corresponding invoices, report on the status of orders, handle complaints and any other management arising from the provision of the service provided through this website.
These purposes are based on legal principles for the processing of data collected by the regulations in force: for the performance of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest and with the consent of the users.
Web forms
The personal data collected through the web contact form are used to answer any query that the user makes through it.
The personal data collected in the order form are intended to process the data necessary for the proper management of your orders.
The processing of data is legitimized by the consent that you give us by expressly accepting the conditions of treatment informed through this privacy policy.
Data recipients
The personal data obtained through the web forms are recorded and stored on electronic media controlled and supervised by the data controller.
Your personal data will not be communicated to third parties, except that such communication of data is covered by a legal obligation or when for the proper provision of the service or the execution of the contract is necessary to communicate your data to third parties to make the payment (payment gateways) and manage the delivery of products (carriers) covered such transfer in the needs of the service. Payment through other payment gateways, we recommend the user to read the privacy policy to understand how it handles personal information.
For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given his express consent.
Strict criteria are maintained for the selection of data processors and the contractual commitment with each one of them to comply and enforce compliance with the obligations established in data protection matters.
In the event of international data transfers, MULTIAVENTURA SANTA POLA, SL will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.
You can obtain more information about the processing of personal data from our organization
by requesting it at the mail: INFO@DIVEACADEMY-SANTAPOLA.COM or by accessing through the following link: https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=73534
Technical and organizational data protection measures
The supports have the necessary technical and organizational measures to ensure the confidentiality and preservation of personal data obtained through the web.
Personal data collected from the web are processed using HTML protocol with valid SSL certificate.
The staff involved in data processing operations: access, editing, deletion, etc … is qualified, trained and committed to this data protection policy.
Data retention
The personal data obtained through the contact form will be kept for the time necessary to respond to the request/query made.
Personal data obtained through the order form will be kept for as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data.
Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some type of judicial, legal or contractual liability from its treatment, which must be attended and for which its recovery is necessary.
If you have expressly agreed to receive commercial information from us, we will retain your contact information until you notify us of your decision to cancel such commercial mailings.
Information on the existence of automated decisions (including profiling).
We do not normally make automatic decisions, but when we do we will make it clear that such a decision is being made. However, MULTIAVENTURA SANTA POLA, SL collects several sections dedicated to the personalization of services in order to display personalized advertising to enter your Web site and also to send personalized communications.
MULTIAVENTURA SANTA POLA, SL recognizes the possibility of profiling to improve its product offerings or customize the delivery of commercial offers or provide a more personalized treatment to the customer.
Opposition to the data being processed for advertising purposes
If you gave your consent to use your data for advertising purposes and you no longer wish to receive advertising, you can revoke your consent at any time by sending an email to the email address of the person responsible INFO@DIVEACADEMY-SANTAPOLA.COM.
Changes in the Privacy Policy
We may change the information contained in this Privacy and Cookie Policy from time to time. If we do so, we will notify you in various ways through the Platform (for example, through a banner, a pop-up or a push notification), or even communicate it to your email address when the change in question is significant to
with your privacy, so that you can review the changes, assess them and, if appropriate, oppose or unsubscribe to any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.
LEGAL NOTICE
Intellectual and industrial property
The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs that appear on it belong to (MULTIAVENTURA SANTA POLA, SL) and are protected by the corresponding intellectual and industrial property rights.
Responsibility for contents
MULTIAVENTURA SANTA POLA, SL is not responsible for the legality of other third party websites from which you can access the portal. Nor is it responsible for the legality of other third party websites that may be linked or linked from this portal.
MULTIAVENTURA SANTA POLA, SL is not responsible for the use that third parties make of the information published on the portal, nor for any damages suffered or economic losses that, directly or indirectly, produce or may produce economic damage, material or data, caused by the use of such information.
Content reproduction
Under the provisions of the Intellectual Property Law are expressly prohibited the reproduction, distribution and public communication of all or part of the contents of this website for commercial purposes in any medium, and by any technical means, without the authorization of MULTIAVENTURA SANTA POLA, SL.
Applicable Law
MULTIAVENTURA SANTA POLA, SL reserves the right to file civil or criminal actions it deems necessary for the misuse of the website and content, or for breach of these conditions.
The relationship between the user and MULTIAVENTURA SANTA POLA, SL will be governed by the current regulations and application in the national territory. If any dispute arises in relation to the interpretation and / or application of these conditions, the parties shall submit disputes to the ordinary jurisdiction, submitting to the Judges and Courts that correspond according to law.
We also inform you that there is a procedure for extrajudicial resolution of disputes free and accessible to all citizens, it is the platform for online dispute resolution of the European Union, accessible through the following link
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
Cookies
In the case of using “cookie” technology on the web, there is a specific section that informs you about its existence as well as its use policy. See the “cookies policy” section. Otherwise, navigation cookies are not used.
Personal data of minors
This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have obtained personal information from a minor by mistake, we will delete such information as soon as possible.
Exercise of data protection rights In accordance with the rights conferred by current legislation on the protection of personal data, users may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request to the postal address indicated or to the e-mail address INFO@DIVEACADEMY-SANTAPOLA.COM.
To exercise your rights you must identify yourself by presenting your ID card.
For any claim you can contact the same mail indicated. You can also contact the Spanish Data Protection Agency: www.aepd.es
Hotjar
We use Hotjar to better understand our users’ needs and optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how long they spend on which pages, which links they choose to click on, what users like and dislike, etc.) and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices. This includes a device’s IP address (processed during your session and stored anonymously), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling any of the data collected on our behalf.
For more details, see the “about Hotjar” section of the Hotjar support site.
